Privacy Policy

Asset Finance Avenue

Last updated: 31 August 2026

1. Our commitment to your privacy

At Asset Finance Avenue, we understand that applying for finance involves sharing personal, financial and sometimes sensitive information.

We take the protection of that information seriously.

This Privacy Policy explains how we collect, hold, use and disclose personal information when you deal with us, including when you visit our website, request a finance quote, make an enquiry, apply for finance, use one of our calculators or tools, or otherwise engage our services.

We manage personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and other applicable Australian laws.

2. Who we are

Asset Finance Avenue is operated by:

ODAAT Capital Pty Ltd
ABN 88 676 958 142

and

Odaat Capital (2) Pty Ltd
ABN 28 681 351 226

Throughout this Privacy Policy, references to “Asset Finance Avenue”, “AFA”, “we”, “us” or “our” mean either or both of these entities, as applicable to the services being provided to you.

We provide finance broking and related services, including assistance with consumer and commercial asset finance, vehicle finance, equipment finance, business finance and other lending products.

Our aggregation partners

In providing our services, we operate under arrangements with finance aggregation and service providers.

These include members of the Loan Market Group (LMG) and Optimise Aggregation Pty Ltd trading as Optimise, ABN 77 161 507 679.

Depending on the type of finance you are seeking, the transaction involved and the systems or lender panel being used, your information may be collected, processed, stored or disclosed through one or more of these aggregation arrangements.

Our aggregators may also have their own privacy policies dealing with information they collect or hold.

3. What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable.

Depending on your dealings with us, this may include:

• your name, date of birth and contact details;
• residential and previous addresses;
• driver’s licence, passport or other identification information;
• employment and occupation details;
• business names, ABNs, ACNs and company information;
• income, expenses, assets and liabilities;
• bank statements and transaction information;
• taxation and accounting information;
• information about property you own;
• details of vehicles, equipment or other assets you own or wish to finance;
• information about existing loans, credit facilities and financial commitments;
• credit history and credit-related information;
• information obtained from credit reporting bodies;
• details of finance applications, approvals and previous enquiries;
• information relating to guarantors, directors, partners or other relevant parties;
• records of communications between you and us;
• information provided by accountants, referrers, dealers, suppliers, lenders and other third parties; and
• information generated through your use of our website, online forms, finance tools and other digital services.

In some circumstances we may also collect sensitive information where it is reasonably necessary for us to provide our services and where we are permitted by law to do so.

4. How we collect personal information

Where practical, we collect personal information directly from you.

This may occur when you:

• complete an enquiry or application form;
• request a quote or finance assessment;
• speak with one of our brokers or staff;
• provide documents to us;
• communicate with us by telephone, email, SMS or another messaging service;
• use our website, calculators, portals or other online tools;
• provide information through a third-party platform we use to provide our services; or
• otherwise ask us to assist you with finance.

We may also collect information about you from third parties where permitted, including:

• our aggregation partners;
• lenders and finance providers;
• credit reporting bodies;
• identity verification providers;
• motor vehicle, equipment and other asset dealers;
• accountants, financial advisers and other professional advisers;
• referral partners;
• employers;
• government agencies and publicly available registers;
• related companies;
• service providers; and
• other persons you authorise to provide information to us.

If someone refers you to Asset Finance Avenue, we may receive basic information about you from that person or business so that we can contact you regarding your finance enquiry.

5. Why we collect and use your information

We collect, hold and use personal information where reasonably necessary to provide our services and operate our business.

This may include using your information to:

• understand your finance requirements;
• assess potential finance options;
• determine which lenders or products may be suitable for your circumstances;
• prepare and submit finance applications;
• obtain indicative rates, quotes or approvals;
• verify your identity;
• communicate with lenders, aggregators, dealers and other parties involved in a transaction;
• manage your finance application through to settlement;
• communicate with you about your application;
• provide ongoing assistance after settlement;
• respond to questions, enquiries or complaints;
• maintain our business and compliance records;
• comply with our legal, regulatory and contractual obligations;
• prevent or investigate fraud or other unlawful activity;
• improve our services, website, systems and customer experience; and
• where permitted, communicate with you about products or services that may be relevant to you.

We will only use or disclose personal information for the purpose for which it was collected, a related purpose that you would reasonably expect, where you have consented, or where otherwise permitted or required by law.

6. Credit information

Because we arrange finance, we may collect and handle credit information and credit eligibility information about you.

This can include information about:

• current and previous credit facilities;
• repayment history;
• credit applications and enquiries;
• defaults;
• serious credit infringements;
• insolvency information;
• publicly available credit information;
• credit scores or assessments; and
• information provided by credit reporting bodies or lenders.

Where authorised, we may request credit-related information to help assess your circumstances and identify suitable finance options.

Lenders and credit providers may undertake their own credit enquiries and assessments as part of an application.

7. Who we may disclose your information to

To provide finance broking services, we may need to disclose your personal information to third parties.

These may include:

• banks, non-bank lenders and other credit providers;
• prospective lenders we approach on your behalf;
• Loan Market Group and associated LMG entities;
• Optimise Aggregation Pty Ltd trading as Optimise;
• our aggregation, compliance and technology service providers;
• credit reporting bodies;
• identity verification providers;
• vehicle and equipment dealers;
• suppliers and private sellers;
• valuers and asset inspection providers;
• insurers;
• accountants, solicitors and other professional advisers;
• referral partners where appropriate;
• government agencies, regulators and law enforcement bodies where required;
• IT, cloud storage, CRM, communications and document management providers; and
• other service providers that assist us in operating Asset Finance Avenue or arranging your finance.

We do not sell your personal information to unrelated third parties.

8. Our aggregators and lender panel

Asset Finance Avenue has access to finance products through aggregation arrangements including Loan Market Group (LMG) and Optimise Aggregation Pty Ltd trading as Optimise.

These arrangements provide us with access to lenders, finance products, technology, compliance services and other infrastructure used in providing finance broking services.

As a result, information you provide to Asset Finance Avenue may also be provided to or processed through the relevant aggregator where necessary to:

• assess or submit a finance application;
• access lender products;
• maintain application and compliance records;
• provide technology or application processing services;
• meet regulatory or contractual requirements; or
• otherwise assist us in providing finance broking services to you.

The particular aggregator involved may depend on the finance product, lender or transaction.

9. Information about other people

Sometimes you may provide us with personal information about another person, such as:

• your spouse or partner;
• a co-borrower;
• a guarantor;
• a company director;
• a business partner;
• an employee; or
• another person connected with an application.

If you provide personal information about another person, you should ensure that you are authorised to provide that information to us and, where appropriate, that the person is aware of this Privacy Policy.

10. How we hold and protect your information

We may hold personal information electronically and, in some circumstances, in physical form.

Information may be stored within systems operated by us or by service providers that assist us with finance applications, customer management, document storage, communications, aggregation and compliance.

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

These measures may include access controls, password protection, secure systems, restricted staff access, data backups and other appropriate security practices.

No method of electronic transmission or storage is completely secure, however, and we cannot guarantee absolute security.

11. Overseas disclosure and storage

Some of the technology and service providers used by Asset Finance Avenue, our aggregators or lenders may store or process information using infrastructure located outside Australia.

As a result, personal information may in some circumstances be disclosed to or accessible from overseas.

The countries involved may vary depending on the particular service provider, aggregator or lender being used.

Where required by law, we take reasonable steps to ensure that overseas handling of personal information is consistent with applicable Australian privacy requirements.

12. Our website and digital services

When you visit the Asset Finance Avenue website, certain information may be collected automatically.

This may include:

• your IP address;
• browser and device information;
• pages viewed;
• time spent on our website;
• referring websites;
• interactions with forms, calculators and website features; and
• general website usage information.

We may use cookies and similar technologies to help operate our website, understand how it is being used, improve its performance and measure our marketing.

Some of this information may be collected using third-party analytics, advertising or website technology providers.

You can generally control or disable cookies through your browser settings, although doing so may affect some website functionality.

13. Finance calculators and online tools

Asset Finance Avenue may provide calculators, comparison tools, qualification tools or other online resources.

Information entered into these tools may be used to generate estimates or indicative results and, depending on the tool, may be retained or associated with an enquiry you submit to us.

Results produced by our online tools are generally indicative only and should not be taken as an approval or offer of finance.

A lender may apply different lending criteria and will make its own assessment before approving an application.

14. Marketing communications

Where permitted by law, we may use your contact information to communicate with you about finance products, services or information we believe may be relevant to you.

You can ask us to stop sending marketing communications at any time.

You can do this by using an unsubscribe facility included in a communication or by contacting us at:

info@assetfinanceavenue.com.au

We may still contact you where necessary in connection with an existing enquiry, application, finance transaction, legal obligation or service you have requested.

15. Accessing your personal information

You may request access to personal information that we hold about you.

To request access, contact us at:

info@assetfinanceavenue.com.au

We may need to verify your identity before providing access.

In some circumstances permitted by law, we may refuse access to some or all of the information requested. If this occurs, we will generally explain the reason for the refusal where required.

16. Correcting your personal information

We want the information we hold about you to be accurate, complete and up to date.

If you believe information we hold about you is incorrect, incomplete or out of date, please contact us at:

info@assetfinanceavenue.com.au

We will take reasonable steps to correct information where appropriate.

17. Complaints and privacy concerns

If you have a question, concern or complaint about how Asset Finance Avenue has handled your personal information, please contact us first so that we have an opportunity to investigate and respond.

Privacy Officer
Asset Finance Avenue

Email: info@assetfinanceavenue.com.au

Please provide enough information for us to understand your concern and investigate the matter.

We will acknowledge and investigate privacy complaints and aim to respond within a reasonable period, generally within 30 days.

If you are not satisfied with our response, you may have the right to escalate your complaint to an applicable external dispute resolution body or to the Office of the Australian Information Commissioner (OAIC).

18. Anonymity and pseudonyms

Where lawful and practical, you may interact with us anonymously or by using a pseudonym.

However, because finance applications require us and lenders to verify the identity and financial circumstances of applicants, it will generally not be practical to arrange or apply for finance without identifying you.

19. Retention of information

We retain personal information for as long as reasonably necessary to provide our services and meet our legal, regulatory, contractual and record-keeping obligations.

The period for which information is retained may vary depending on the type of information and the circumstances in which it was collected.

When information is no longer required to be retained, we will take reasonable steps to securely destroy or de-identify it where appropriate.

20. Third-party websites

Our website may contain links to websites operated by lenders, aggregators, dealers, partners or other third parties.

Those websites may have their own privacy policies and information handling practices.

Asset Finance Avenue is not responsible for the privacy practices of third-party websites simply because we provide a link to them.

21. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• our business;
• our aggregation arrangements;
• our lender panel;
• the technology and systems we use;
• our information handling practices; or
• applicable laws and regulatory requirements.

The current version will be published on the Asset Finance Avenue website with the date it was last updated.

We encourage you to review this Privacy Policy periodically.

22. Contact us

For questions about this Privacy Policy, requests to access or correct your information, or privacy-related complaints, please contact:

Asset Finance Avenue
ODAAT Capital Pty Ltd – ABN 88 676 958 142
Odaat Capital (2) Pty Ltd – ABN 28 681 351 226

Email: info@assetfinanceavenue.com.au

Website: assetfinanceavenue.com.au